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Information Technology PDF Print E-mail

How It Works

The Higher One program consists of a simple one-way flat file feed from your Student Information System to our server. The information is passed securely via SSH in order to maintain the integrity of student information. Higher One will notify you each time a file is picked up and processed, eliminating the guesswork.

Two types of files are uploaded to the Higher One server via Secure Shell:

  • Card files consisting of demographic information needed to produce a card for a student. Below you will find an example.

    Sample Card File

    "STUDENT"," 90047145","Devin","C","Huggins","19801125","4119 18th Ave","","Syracuse","NY","31904"," This e-mail address is being protected from spambots. You need JavaScript enabled to view it ","0319","F","7125552572"

    "STUDENT"," 90047148","Angie","M","Jackson","19801125","1438 Shirey Rd.","","Syracuse","NY","31816"," This e-mail address is being protected from spambots. You need JavaScript enabled to view it ","0903","F","9065552795"

  • Refund files indicating refund amounts allocated to each student within the file. Below you will find an example.

    Sample Refund File

    “103000032”,“00003”,“000000350.35”,“20030425”
    “R1001”,“000000100.00“,“SUZETTE JANE KOHL”,“1104111”
    “R1002”,“000000200.00”,“JANE X DOE”,“0694448”
    “R1003”,“000000050.35”,“JOE SMITH”,“9885267”"

Implementation

The implementation, or “launch” as we prefer to call it, will require minimal IT involvement—only approximately 20 hours  from IT resources for the whole launch. The launch is fast-paced and lasts for just 8-12 weeks. Launch revolves around five major deliverables to test the program and prepare for the initial roll out to the campus community:

  1. Test card file
  2. Refund test file #1
  3. Initial card file (Pre-determined student population to be carded)
  4. Refund test file #2
  5. Daily card file (New Students)

No Installations!

Keep in mind, there is no hardware or software to install, and Higher One has integrated with many student and transaction information systems. Over the years, we have collected scripts written within various ERP systems and will provide references from partner schools to help point you in the right direction.

Student Information and Transaction Systems with which Higher One has integrated:

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Security

Higher One takes security very seriously. When you work with us, you never have to worry about the safety of your student information. If you have been managing your own ACH program or were planning to in the future, Higher One can relieve you from the liability and risk of storing your student bank account information.

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Testimonials

EKU now realizes the importance of the card and our office and what an asset we can be. This has helped in gaining the understanding and importance of a good card system. Our roles have been improved and we are always looking to provide better services to our students. This was just the icing on the cake in helping further the card’s role with students.Karen PettitEastern Kentucky University
Higher One affords an institution a complete, compliant, cost effective tool to manage the Financial Aid refund process. No more lines to pick up paper checks, no more lost checks in the mail and lessened demand for book loans at the beginning of the semester. Higher One offers the best of customer service tools—the customer selects how funds are to be delivered.Rob Sheridan University of Houston-Downtown

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