Guiding Campuses Through A New Era Of Disbursing Title IV Funds

Through our industry-leading Refund Management® Disbursement Service, Higher One helps colleges and universities navigate and streamline the financial aid refund distribution process. Our best-in-class, full-service solution assists campus business offices with improving efficiencies, lowering administrative costs and providing students with choices for receiving their refunds.

Our strength of service, support and innovation is the reason over 800 institutions of higher education have partnered with us and we stand ready to guide our campus partners through a new era of disbursing Title IV funds.

There's been a lot of exciting buzz about the future of the Higher One Refund Management Service.

Read a blog post from Chairman & CEO of Customers Bank for more information.

Why Partner with Higher One?

Our Refund Management Disbursement Service is the only full-service solution of its kind that provides the following features to administrators and students:

Full exception handling

By managing returned checks, incorrect ACH data and escheatment, Higher One saves your institution hours of effort.

Financial education

Our $tart with Change℠ financial literacy initiative offers turn key toolkits for administrators and a student-focused online community helping students become better money managers.

Multiple electronic refund options

We deliver 100% of financial aid refunds at no cost to students and offer access to those funds via low-cost, FDIC-insured banking services, regardless of financial history.

Convenient customer service channels

For campus staff, we have an administrator-only help desk. For students, in addition to phone support, we provide assistance through social media channels and an online self-service FAQ database available 24 hours a day, 7 days a week.

We have been a Higher One Refund Management client since 2010 and have always felt that we’ve had a trusted partner in disbursing Title IV funds. We have always relied on their service and look forward to a continued partnership.

Director of Accounting Services at Midlands Technical College

Let us guide you through a new era of disbursing Title IV funds