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Higher One Philosophy

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At Higher One, everything we do is a reflection of our values—from our commitment to higher education to our community outreach. These values continuously motivate us to do better…for ourselves, our clients, our customers and ultimately, the world.


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Champion Innovation.
There is a way. Take initiative and boldly pursue opportunity. Explore new ideas, question norms, and find a better way. Be open to experimentation and learn from failure.


Communicate openly.
Share proactively and early. Engage thoughtfully, constructively, directly, and with high integrity. Seek and respect others’ perspectives and ideas. Demonstrate stellar service—balance business and human needs in all interactions.

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Delight clients, customers, and partners. Be experts in what we do. Work as a team to achieve more and produce faster. Take the next step to get results.



Before Higher One, our students only had one way to get their refunds, and that was by paper check. With Higher One processing refunds for us, it has allowed us to provide more options for our students without having to enter and store student banking information. We also no longer have to handle sorting, stuffing and mailing thousands of checks.Suzanne ClaggettUniversity of West Florida
Higher One’s experience with college students and their focus on serving colleges distinguishes Higher One from all other financial service providers. We really liked the fact that the community college customer base is expanding for Higher One.Carla Chance St. Louis Community College

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