All U.S. personal and business checks can be processed through EasyDeposit. Higher One does not accept checks from Canada and other foreign countries, food stamps or savings bonds for deposit.
EasyDeposit features multiple layers of security including password protection, internet firewalls and 128-bit encryption.
Internet Explorer versions 7 and 8 and Firefox version 3.
Most TWAIN-compatible scanners will work with EasyDeposit.
Broadband or DSL-type connections running at 128K or faster is recommended. The system will work with a dial-up connection, however the performance will be significantly slower.
You can transmit electronic deposits to Higher One 24 hours a day, 7 days a week including weekends and holidays, with the exception of Higher One's routine maintenance downtime. Please note that funds will not be immediately available. See "When will deposits be posted into my account?" for more details.
Scanned check deposits received electronically are processed similar to traditional paper deposits during the business day. See Funds Availability Schedule for details. In some cases, deposits may take additional time to post to your account. You will receive a notice of delayed availability by email through EasyHelpSM if your deposit will not post according the Funds Availability Schedule, so please confirm the email address associated with your OneAccount.
Original checks should be kept until credited to your OneAccount.
The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question.
The software has an Image Quality Assessment (IQA) tool that automatically identifies checks with missing or unreadable fields. Please ensure the account information is clearly visible on the bottom of the check image.
No. EasyDeposit reads the dollar amount on the front of the check. If necessary, we will correct the amount.
Please do not rescan the returned check. Returned items will be processed in the same manner as traditional paper deposits.