EasyDeposit is a new, innovative feature that will allow you to deposit checks to the OneAccount using a home computer.
You simply scan both sides of your check.
Log in to your OneAccount to get started!

It's just that easy... not to mention really cool!

How it works:

• Log in to your OneAccount
• Sign the back of your check
• Scan both sides of the check using your scanner
• Receive confirmation of your deposit

What types of checks can be processed through EasyDeposit?

All U.S. personal and business checks can be processed through EasyDeposit. Higher One does not accept checks from Canada and other foreign countries, food stamps or savings bonds for deposit.

How secure is EasyDeposit?

 EasyDeposit features multiple layers of security including password protection, internet firewalls and 128-bit encryption.

What equipment is required to use EasyDeposit?

• PC with a current version of Windows XP^®, Windows Vista^® (32-bit), or Windows 7^®
• Compatible desktop scanner
• High-speed internet connection
• A OneAccount

Which browsers work with EasyDeposit?

Internet Explorer versions 7 and 8 and Firefox version 3.

What types of scanners are compatible?

Most TWAIN-compatible scanners will work with EasyDeposit.

What type of internet connectivity is needed?

Broadband or DSL-type connections running at 128K or faster is recommended. The system will work with a dial-up connection, however the performance will be significantly slower.

When can electronic deposits be made using EasyDeposit?

You can transmit electronic deposits to Higher One 24 hours a day, 7 days a week including weekends and holidays, with the exception of Higher One's routine maintenance downtime.  Please note that funds will not be immediately available.  See "When will deposits be posted into my account?" for more details.

When will deposits be posted into my account?

Scanned check deposits received electronically are processed similar to traditional paper deposits during the business day. See Funds Availability Schedule for details.  In some cases, deposits may take additional time to post to your account.  You will receive a notice of delayed availability by email through EasyHelp^SM if your deposit will not post according the Funds Availability Schedule, so please confirm the email address associated with your OneAccount.

What should I do with the original paper checks after deposits are made?

Original checks should be kept until credited to your OneAccount.

How do I prevent checks from being scanned and deposited twice?

The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question.

How do I know the image quality is acceptable?

The software has an Image Quality Assessment (IQA) tool that automatically identifies checks with missing or unreadable fields.  Please ensure the account information is clearly visible on the bottom of the check image.

If I entered an incorrect amount for a deposited check, should I redeposit the check?

No.  EasyDeposit reads the dollar amount on the front of the check.  If necessary, we will correct the amount.

What happens if a check I deposited using EasyDeposit is returned? Can I rescan the check?

Please do not rescan the returned check.  Returned items will be processed in the same manner as traditional paper deposits.